Shipping Policy

Delivery areas: We currently deliver to addresses across the United Kingdom (England, Scotland, Wales, Northern Ireland).

Processing time: Orders are processed within 1–2 working days of payment confirmation.

Delivery time: Once dispatched, orders typically arrive within 3–4 working days.

Tracking: You'll receive a dispatch confirmation email with tracking information once your order ships.

Delays: Occasionally deliveries may be delayed due to courier or weather disruptions. We'll keep you updated if this affects your order.

Issues with delivery: If your order hasn't arrived within 7 working days, contact us at sharjeel@primehorizonholdings.co.uk and we'll investigate right away.

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